| What our customers have to say.... Hi Phil, Just wanted to let you know that Bill and I are thrilled with our new granite countertops! We so appreciate the workmanship and care that went into both the preparation and installation processes. You matched patterns beautifully and treated our home with care as you worked. That certainly means a lot to us both. Your entire staff was a pleasure to work with and very understanding when working within our time frame. We have already and will continue to recommend your company to friends and relatives interested in purchasing granite and marble. Thanks again for helping to make my dream kitchen come to life! Sincerely, Bill and Pam Towson Dear Phil, I wanted to thank you, Glen and Linda once again for your help with my granite stain. Even though you had not installed my counters (that company went out of business). You were incredibly responsive to my problem. When I first contacted Independent, Linda was quite impressive - so friendly and knowledgeable, identifying my granite just from my description. I knew she really wanted to help me with my very frustrating problem. You were kind enough to stop by and look at the six year old stain, then you and Glen came and successfully eliminated it. You also made some additional improvements, polishing out some nicks. You really went "above and beyond" in customer service, especially since you had not done the original installation. I've told all my friends what a great company Independent Marble & Granite is. Thank you again! Betsy Junius Thank you, for the wonderful job on our granite countertops! We appreciate your hard work and your patience with us. You are a real pro and we are very grateful. Your willingness to come out here so many time and even do a Sunday installation with no power is a true measure of your integrity. Wishing you and your family wonderful holidays. It was our pleasure to meet you. With heartfelt Thanks - Vic & Louise Ouellette (Chester, NH) The Kitchen looks great and we're getting lot's of rave reviews from friends! Thanks, Bob & Diana Joyner My countertops are stunning! Beyond what I had expected! Just amazing! Thank you, thank you. Sincerely, Kathy Hutchins Phil/Glen: I just wanted to thank you for the beautiful job you did on our quartz counter tops. I was a little apprehensive about how it would look when I picked it out, but when I got home yesterday and saw how beautiful it looked I was very happy. Now I can't wait to have the kitchen completed. Thanks again for you fine workmanship and fast service. Barbara Rizzo Hello All, The granite in our kitchen looks AMAZING!!!!! We love it! Thank you for a wonderful experience, we look forward to working with you again! Thanks, Colleen and Kevin Talty
Dear Phil & Glen,
Dom and I want you both to
know how much we love our new countertop! You both did an
outstanding job! You guys were also very quick in getting this job
done, unfortunately it was US who kept you guys waiting because of
our sink! It looks just wonderful and we will recommend you to
anyone who wants to do any granite work in their homes!
Thank you again!
Dominic & Susan Marabello
Lunenburg, Massachusetts
Dear Phil and Glen, Peter and I wanted to thank you so much for helping us with the "make over" of our kitchen! We were impressed with your quick response to our initial phone call and how quickly you got back to us with answers to all of our questions during the process. The turn around time from the initial visit to the final install was very impressive! We can say that the quality of work is exactly how you describe it on your web page, "Second to none". The experience you have in the industry does show in your work. One word can describe the quality of the work and the experience: AWESOME! We are thrilled with our new granite countertops!! When our plumber came to hook up the sink and faucet, he couldn't stop complimenting on the countertops and the quality of the work. He asked us for your name and number and we happily gave him one of your business cards. He was very impressed! Thank you again Phil and Glen! We are confident that you will have many many years of success in this industry!! You can be sure you will get many referrals from us! Sincerely, Betty and Peter Winchendon, Massachusetts |